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Privacy policy

Salon de Hydrogen (hereinafter referred to as “this Website”) recognizes the importance of protecting customers’ personal information and is committed to handling such information in accordance with the following policy, in full compliance with applicable privacy laws and regulations.

Definition of Personal Information

“Personal information” refers to any information that can identify an individual customer, including but not limited to name, address, telephone number, email address, and other data that can be used to identify a specific person.

Collection of Personal Information

This Website may collect customers’ personal information for the following purposes:

  • To obtain necessary details for purchasing or renting products
  • To respond to customer inquiries and provide requested information
  • To send notifications regarding promotions, campaigns, and new product offerings (including newsletters)

Purpose of Use of Personal Information

Collected personal information will only be used for the purposes stated below and will not be used beyond the scope of these purposes without obtaining the customer's prior consent:

  • Product shipping, rental agreement processing, and payment transactions
  • Service improvement through customer feedback and survey analysis
  • Use in accordance with laws and regulations, or as otherwise legally permitted

Provision of Personal Information to Third Parties

This Website will not disclose or provide personal information to third parties without the customer’s prior consent, except in the following cases:

  • When disclosure is necessary for the fulfillment of contractual obligations (e.g., to third-party service providers involved in shipping or payment processing), and such disclosure is limited to the minimum scope required
  • When required by applicable laws, regulations, or legal procedures
  • When the customer has expressly given consent

Management and Protection of Personal Information

We implement appropriate and reasonable technical and organizational safeguards to prevent unauthorized access, loss, destruction, falsification, and leakage of personal information. When personal information is no longer necessary for its intended purpose, we will securely and promptly delete or anonymize it.

Requests for Disclosure, Correction, or Deletion of Personal Information

Customers may request the disclosure, correction, or deletion of their personal information. Upon receiving such a request, and after verifying the identity of the requester, we will respond appropriately and in accordance with applicable laws.

Revisions to the Privacy Policy

This Privacy Policy may be revised from time to time due to changes in legal requirements or service content. The revised policy shall become effective once it is published on this Website. Customers are encouraged to review the latest version regularly.

Contact Information

For questions or concerns regarding this Privacy Policy or the handling of personal information, please contact us through the inquiry form available on this Website.